Dream Skin and Gold

Privacy Policy

Privacy Policy

Currently, Dream Skin and Gold undertake all necessary measures to protect your privacy and personal information from any unwanted intrusion through any reasonable means. This policy indicates the ways in which personal data is collected, processed, and stored in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information when you visit our website, make a purchase, or interact with us:

  • Your full name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment details are handled securely via third-party providers
  • Purchase history
  • Skin type or preferences, if provided by you
  • IP address and browser information “via cookies or analytics tools’’

2. How We Collect Your Information

Your personal information is collected through:

  • Direct interactions, e.g. when you place an order, sign up for our newsletter, or contact us
  • Cookies and other tracking technologies
  • Third-party services, e.g. payment gateways, delivery providers

3. Why We Collect Your Information

We collect and use your information to:

  • Process and fulfil your orders
  • Communicate with you regarding your purchases or account
  • Send marketing communications “only if you’ve opted in”
  • Improve our products, services, and website experience
  • Meet legal and regulatory obligations

4. Storage and Protection of Your Information

Your personal information is stored securely, and we take reasonable measures to protect it from misuse, loss, unauthorised access, modification, or disclosure.

We do not store your full credit card details. All payment transactions are processed securely via trusted third-party providers such as PayPal, Stripe, and Westpac.

5. Disclosure of Personal Information

  • We may share your personal information with:
  • Service providers “e.g. couriers, payment processors, IT support providers”
  • Business partners “only in relation to order fulfilment or promotions you have participated in”
  • Legal or regulatory authorities, where required by law
  • We will never sell or rent your personal information to any third parties.

6. Overseas Disclosure

Some of our service providers may be based outside Australia. Where personal information is disclosed overseas, we take reasonable steps to ensure that appropriate privacy and data handling standards are maintained.

7. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate or out-of-date information
  • Opt out of receiving marketing communications at any time
  • To exercise these rights, please contact us using the details provided below.

8. Cookies and Analytics

We use cookies and similar technologies to enhance your online experience and collect analytical data. You can manage your cookie preferences through your web browser settings.

9. Updates to This Policy

This Privacy Policy may be updated periodically. The most recent version will always be available on our website, along with the effective date of any changes.

10. Contact Us

If you have any questions, concerns, or wish to make a privacy-related request, please contact us:

Dream Skin and Gold

 Email: info@dreamskinandgold.com.au

 Phone: +61 431 122 153

 Address: 71 Codrington Circuit, Pacific Pines QLD 4211, Australia